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OneDrive inidents stopped reporting

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Article ID: 253800

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Updated On:

Products

CASB Security Advanced Data Loss Prevention

Issue/Introduction

Incidents reporting in DLP for Office 365 OneDrive dropped from tens of thousands to none.

  • Box and Salesforce securlets were unaffected
  • Office 365 filter was configured and functioning
  • No incidents were being reported in CASB for OneDrive

 

 

 

 

 

Environment

CASB/DLP integration

Cause

Users were not showing as having a valid OneDrive license

Resolution

Open a case with support