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IP Reputation "Request Removal" link points to insecure and invalid URL

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Article ID: 253792

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Updated On:

Products

Messaging Gateway

Issue/Introduction

In Messaging Gateway (SMG) 10.7.5 and earlier the Request Removal link for IP addresses on the Global Bad Senders list as shown on the Reputation > IP Reputation Lookup results page points to an insecure http link to an invalid URL.

Cause

The IP investigation page was moved before an update to the SMG Control Center web application was made.

Resolution

This issue has been addressed with the Messaging Gateway 10.8.0 release. 

Use https://ipremoval.sms.symantec.com/ to request removal.

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