103 JCO_ERROR_LOGON_FAILURE

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation DE - Business Agents (dSeries)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation DE - System Agent (dSeries)
• Workload Automation Agent

Issue/Introduction

We have some issue with password and it is giving me the below error.

• <Not connected - Exception com.sap.conn.jco.JCoException: 103 JCO_ERROR_LOGON_FAILURE: Name or password is incorrect repeat logon remote system is [<r3name>|<mshost>|02]
• <Not Connected - Exception com.sap.conn.jco.JCoException: 103 JCO_ERROR_LOGON_FAILURE: Password logon no longer possible - too many failed attempts remote system is [<r3name>|<mshost>|02]

Environment

Release : 11.x, 12.x

Resolution

There is a mismatched password someplace. Before moving on to solution below, please validate the username/password outside of Autosys. Then

• In SAP, update the users password to be the same as what Autosys is using; or
• Update the password used by Autosys by: 
  1. From the Agent install directory, run: ./password <clear text version of password> 
     This will return the encrypted value of the password.
  2. Update the <r3name>.properties file's jco.client.passwd entry to use the encrypted value returned by step 1.