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103 JCO_ERROR_LOGON_FAILURE

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Article ID: 253789

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys)

Issue/Introduction

We have some issue with password and it is giving me the below error.

  • <Not connected - Exception com.sap.conn.jco.JCoException: 103 JCO_ERROR_LOGON_FAILURE: Name or password is incorrect repeat logon remote system is [<r3name>|<mshost>|02]
  • <Not Connected - Exception com.sap.conn.jco.JCoException: 103 JCO_ERROR_LOGON_FAILURE: Password logon no longer possible - too many failed attempts remote system is [<r3name>|<mshost>|02]

 

 

 

Environment

Release : 11.5

Resolution

There is a mismatched password someplace. Before moving on to solution below, please validate the username/password outside of Autosys. Then

  • In SAP, update the users password to be the same as what Autosys is using; or
  • Update the password used by Autosys by: 
    1. From the Agent install directory, run: ./password <clear text version of password> 
      This will return the encrypted value of the password.
    2. Update the <r3name>.properties file's jco.client.password entry to use the encrypted value returned by step 1.