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job is hanging and shows starting

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Article ID: 253734

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

We killed one of our autosys jobs. However, it shows STARTING.

Environment

Autosys 12.0 SP1/ Web Ui 12.0 SP1

Resolution

There was a job that was  stuck in starting status in WCC quick view.

We ran autorep and found that it is shown as starting there as well.

The job definition showed that it was running on machine XXX04

There was problem with that machine and it was restarted.

We did a autoping and now the machine is fine.

We changed the status of the job to success from WCC and it recalculated the next start time. 

 

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