Fail to open RC Viewer Properties. A required resource was unavailable

Products

• CA Client Automation - IT Client Manager
• CA Client Automation - Remote Control
• CA Client Automation

Issue/Introduction

In RC Viewer, when trying to open the Viewer properties error "A required resource was unavailable" appears 

Environment

Client Automation 14.5, 14.5 CU1, 14.5 CU2, 14.5 CU3, 14.5 CU4

Resolution

Open a case at CA Broadcom technical Support requesting the fix T533367

This fix could be applied on RC Viewer 14.5, 14.5 CU1, 14.5 CU2, 14.5 CU3 or 14.5 CU4