How to adjust the session timeout for the SMP Console
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How to adjust the session timeout for the SMP Console

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Article ID: 253666

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Updated On:

Products

IT Management Suite

Issue/Introduction

Is it possible to set a timeout for the SMP Console?  For example, a user is automatically logged off if inactive for more than 30 min.  If so, how can I do that?

Environment

ITMS 8.6

Resolution

Starting with ITMS 8.6 RU3 release, there is a way to do this.

Quick overview:

  1. On the SMP Console, go to Settings>Notification Server>Internals>Web Sessions>Configure Sessions.
  2. Under "Configure Sessions" page, you can enable this functionality and set required settings
  3. On On the SMP Console, go to Settings>Notification Server>Internals>Web Sessions>View Sessions page, it will be shown all recorded activities.



    Note:
  1. Symantec Administrator is able to force "Log off" or "Reset" for existing current sessions.
  2. User will see this message in browser when session is expired == auto logged off
    "Current user session is logged off, please re-login."


  3. If user is not allowed to access SMP Console, then this message will be shown in browser
    "Current user session is limited, please re-login."

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