How to adjust the session timeout for the SMP Console

Products

• IT Management Suite

Issue/Introduction

Is it possible to set a timeout for the SMP Console?  For example, a user is automatically logged off if inactive for more than 30 min.  If so, how can I do that?

Environment

ITMS 8.6

Resolution

Starting with ITMS 8.6 RU3 release, there is a way to do this.

Quick overview:

1. On the SMP Console, go to Settings>Notification Server>Internals>Web Sessions>Configure Sessions.
2. Under "Configure Sessions" page, you can enable this functionality and set required settings
   
3. On On the SMP Console, go to Settings>Notification Server>Internals>Web Sessions>View Sessions page, it will be shown all recorded activities.
   
   
   
   
   Note:

1. Symantec Administrator is able to force "Log off" or "Reset" for existing current sessions.
2. User will see this message in browser when session is expired == auto logged off
   
   
   
3. If user is not allowed to access SMP Console, then this message will be shown in browser
   
   
   

 

Additional Information

https://community.broadcom.com/symantecenterprise/discussion/console-timeout