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Alarm synch failure from Spectrum to Performance Manager

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Article ID: 253649

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Updated On:

Products

DX NetOps

Issue/Introduction

Alarm synch failure from Spectrum to Performance Manager

Environment

Release : 21.2.12

Cause

The code was processing the alarms, queuing them up in the notification queue and then returning the subscription id, which was timing out.

Resolution

21.02.12.D113 has been created to resolve this problem.  Please contact support to get a copy of this patch.

REQUIREMENTS

SPECTRUM 21.02.00 and 21.02.12 are the prerequisites for installation of this patch.

This patch needs to be installed on OneClick Server.

OVERVIEW 

This is a Debug patch for the following issue: alarm synch failure from Spectrum to PM. 

The code was processing the alarms and queuing them up in the notification queue and then returning the subscription id.
This patch has separated this dependency in a separate thread.

DE549432

BILL OF MATERIALS

ReleaseNote.D113.txt 
runme (Linux)
uninstall_D113.pl (Linux)

spectrumrest.jar

runme.exe (Windows)
uninstall_D113.exe (Windows)

Additional Information

This patch will be added to the next possible release in Spectrum.  As of November 4th 2022, that will be post 22.2.4