We have noticed that Additional Information tab is missing under Approvals in Tasks Module when we add custom approval task to the workflow event in the Identity Manager task.
This works as expected when the default "Approve Create User" it is only when we create a custom approval task that the tab disappears.
Release : Identity Portal 14.3 14.4
Log into the Portal Admin GUI, navigate to Setup and select the IM connector and click the Restart button:
The Additional Information Tab should now show up as expected after restarting the connector:
In some instances this does not clear the problem up. If this is the case restart the Portal application server.