DISK product - ISPF error "Error obtaining the device name" - for ARCHIVED dataset
Article ID: 253516
Updated On:
Products
Issue/Introduction
After an IPL, this error can appear when recalling a dataset with the DISK product.
SYSA T - Data Sets Matching ABCDE0.* Volume error
Command ===> Scroll ===> CSR
Command - Enter "/" to select action Message Volume
-------------------------------------------------------------------------------
ABCDE0.data set name 1 ARCIVE
ABCDE0data set name 2 VVVVV
ABCDE0data set name 3 ZZZZZ
ABCDE0.data set name 4 XXXXX
ABCDE0.data set name 5 ARCIVE
ABCDE0.data set name 6 ARCIVE
ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Error obtaining the device name for the data set or volume entered, for one
of the following reasons: volume not mounted, device table not found, device
table empty, or the UCB for the volume could not be found.
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Environment
DISK R14.0
ISPF
Cause
In this instance the DISK HOOKS had not been installed at IPL time.
The message is issued from ISPF and not the DISK product as it is not active at the time of the error.
Resolution
Issue commands:
/S DMSAR,DMSAR=STATUS - to determine the status of the DISK hooks.
/S DMSAR,DMSAR=INSTALL : or
/S DMSAR,DMSAR=REFRESH - to reinstall the DISK hooks.
Additional Information
The DISK product cannot identify the problem as the HOOKs are not installed.
From the Documentation:
The Disk catalog management hook and DFHSM SVC hook are removed each time you IPL. Therefore, you must use the previous procedure to reinstall the hooks when you IPL. Consider installing the command in the automatic start-up procedures.
For more information refer Install the Auto Restore function
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