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Siteminder Web Agent Installation Fails Due to "JRE libraries are missing or not compatible"

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Article ID: 253488

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Updated On:

Products

SITEMINDER

Issue/Introduction

Web Agent installation is failing with the following error:

 "JRE libraries are missing or not compatible.... Exiting...."

Environment

Release : 12.52 

Web Agent OS: SELinux

Cause

the JRE path is not getting passed in the environment variables properly.

Resolution

1) create a new TMP for the installation

# sudo su
# cd /
# mkdir tmp2
# IATEMPDIR=/tmp2
# export IATEMPDIR

2) Run the installer with the 'LAX_VM' option.

./ca-wa-12.52-sp01-cr11-linux-x86-64.bin LAX_VM <path_to_java>

EXAMPLE: 

./ca-wa-12.52-sp01-cr11-linux-x86-64.bin LAX_VM /opt/CA/jdk1.8.0_251/bin/java