Clarity Connections Ready field in Rally

Products

• Clarity PPM SaaS

Issue/Introduction

In Clarity Connections Integration -- will Rally Ready field ready flag need to be set checked in order for the integration to work correctly.

Ready field is an out of box field and used to progress user stories/features to the next State.

 

Environment

Release : Clarity 16.0.1+ versions

Resolution

The Clarity Connections documentation has been updated regarding Rally's ready state is ready and the information can be found under the Important section within Run the Synchronize Mapped Information Job.

Important

• You can configure the following parameters for the Synchronize Mapped Information Job to match your requirements:
• You can only process active Clarity Investments.
• Rally's ready state is not considered when syncing or processing Rally Portfolio Items.
  The Synchronized Map Information job includes a FULL LOAD option. If you select this check box, all the records in Clarity and Rally that are associated with the integration mapping will be synchronized regardless of when both systems were last updated. This option is useful in case both systems are completely out of synchronization and you want to synchronize all records. If you clear the FULL LOAD check box, the job will run as an ‘Incremental’ synchronization job option and process all records for data comparison that have been updated in the last 24 hours.
• You can have immediate feedback that Portfolio Items are successfully created in Rally through Last Sync Status, Last Sync Message, and Rally Formatted ID fields when either Clarity updates Rally or Rally updates Clarity.