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Upgraded the SpectrumDataPublisher to 22.2.3 and Now It Will Not start

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Article ID: 253440

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction


After having upgraded Spectrum from 21.2.8 to 22.1.3 the SpectrumDataPublisher was upgraded with the version included in 22.2.3. When
   trying to start the SpectrumDataPublisher it fails to start


# cd /usr/SpectrumDataPblisher/logs/
# tail -f SpectrumDataPublisher.log

2022-11-02 09:20:13,106 DEBUG [ConnectorConfig] [readSubscriptionPayload] - Setting Inventory SubscriptionTimeout to 1800000
2022-11-02 09:20:13,116 DEBUG [ConnectorConfig] [readSubscriptionPayload] - Subscription payload file: SDNInventorySubscriptionPayload.xml
2022-11-02 09:20:13,118 DEBUG [ConnectorConfig] [readSubscriptionPayload] - SubscriptionTimeout from payload file : 1800000
2022-11-02 09:20:13,118 DEBUG [ConnectorConfig] [readSubscriptionPayload] - Subscription payload file: AlarmSubscriptionPayload.xml
2022-11-02 09:20:13,121 DEBUG [ConnectorConfig] [readSubscriptionPayload] - SubscriptionTimeout from payload file : 300000
2022-11-02 09:20:13,121 DEBUG [ConnectorConfig] [readSubscriptionPayload] - Setting Alarm SubscriptionTimeout to 300000
2022-11-02 09:20:13,122 DEBUG [ConnectorConfig] [readSubscriptionPayload] - Subscription payload file: NcmSubscriptionPayload.xml
2022-11-02 09:20:13,123 DEBUG [ConnectorConfig] [readSubscriptionPayload] - SubscriptionTimeout from payload file : 300000
2022-11-02 09:20:13,282 INFO [SyncManager] [start] - isTasEnabled - true
2022-11-02 09:20:13,563 ERROR [StatusTransitioner$Transition] [failed] - Initialize failed.

 

Environment

Release : 22.2

Cause


The permissions on the SpectrumDataPublisher files were not correctly set after the upgrade.

Resolution


When the SpectrumDataPublisher was upgraded (using the version from 22.2.3 OneClick) the
   permissions were not all set correctly. Some files were shown as being owned by 'games'.

Recursively changed the ownership to the spectrum user

cd /usr/SpectrumDataPublisher
chown -R spectrum *

./run.sh start