integrate kanban with Service Desk Manager
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integrate kanban with Service Desk Manager

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Article ID: 253421

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Updated On:

Products

CA Service Management - Service Desk Manager CA Service Desk Manager

Issue/Introduction

I would like to know if I could integrate Kanban with Service Desk Manager out of the box?

Environment

Service Desk Manager Release : 17.3

Resolution

Service Desk out of the box does not have the functionality.

The integration can be achieved with a custom script, but there is no specific integration that has been developed between Service Desk and Kanban.

An enhancement request may be created or accessed inside of Ideation to request this functionality for a future release.