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autosys commands are timing out / taking up a lot of time on application server

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Article ID: 253366

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Autosys commands timing out with exceptionally long delays. Example:

[10/23/2022 14:44:27]      CAUAJM_E_30034 Client [AutoSys AutoRep:14163][15][abc.hostname.com:50161:10.41.96.9] [0x7ffeae30d690][10/23/2022 14:04:48.3069][0:[email protected]] is not reachable.
API ID [257] execution terminated. Total time: 2,379.156 seconds.

 

Environment

Release : 12.0

Cause

Database CPU resources were not setup properly

Resolution

DBAs increased cpu_count on the Autosys Oracle database and that resolved the case