Unable to Install Windows Native Monitoring Point (NMP) - Black Box

Products

• AppNeta
• DX NetOps

Issue/Introduction

Windows Native Monitoring Install is not working. When clicking on the exe the welcome screen comes up followed by the directory path and the step to then install.

What follows is a screen that just seemingly hangs:

 

Cause

Insufficient user rights to write to install directory. 

Resolution

Verify Administrator rights to machine. This is a requirement to install the Appneta NMP Software.