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Resetting the password for Dell iDRAC

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Article ID: 253281

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Updated On:

Products

Security Analytics

Issue/Introduction

The iDRAC password for the Dell servers running Security Analytics may be forgotten or lost.  There are two methods to reset the administrative password.  The first is using racadm as root and the second is using an external monitor, USB keyboard, and a mouse.

 

Environment

Release : 8.2.5-55424

Cause

The most common cause is a forgotten or misplaced password.

Resolution

The default username for the administrative account on the iDRAC when using Security Analytics is ADMIN with a password of Solera123.  The instruction below are for changing the password for the ADMIN account.

Using the Command Line

  1. Login as root
  2. /opt/dell/srvadmin/sbin/racadm/racadm set iDRAC.Users.2.Password New_Password_Here

- OR -

Using Monitor, Keyboard, and Mouse

  1. Connect a monitor to the VGA port and a keyboard to the USB port.  Use the tab key to move around or attach a mouse.
  2. User 2 is the user id used by Dell for administration purposes.  Broadcom sets the username to ADMIN by default.
  3. Press F2 during system POST to access System Settings. Selec the iDRAC Settings.

    System Setup Main Menu

  4. In the iDRAC Settings utility, go to User Configuration. The iDRAC Settings User Configuration page is displayed.

    System Setup, iDRAC Settings

  5. In the Change Password field, enter the new password.

    System Setup, iDRAC Settings, User Configuration

  6. Type the new password and click the OK button or press the Enter/Return key.

    System Setup, iDRAC Settings, User Configuration, Change Password

  7. After changing the password, click the Back button or press the Enter/Return key.

    System Setup, iDRAC Settings, User Configuration

  8. Then select the button Finish, or press the Enter/Return key.

    System Setup, iDRAC Settings

  9. Confirm the changes selecting the Yes button, or press the Enter/Return key when requested.

    System Setup, iDRAC Settings, Warning to Save Changes

  10. Then select the OK button, press the Enter/Return key when requested, to confirm the changes.

    System Setup, iDRAC Settings, Success for Saving Changes

  11. Select the Finish button, press the Enter/Return key
  12. Disconnect the monitor, keyboard, and mouse