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interfaces showing in maintenance in DX Netops Performance manager and device is active in DX Netops Performance manager.

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Article ID: 253264

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Updated On:

Products

DX NetOps

Issue/Introduction

interfaces showing in maintenance in DX Spectrum but not in DX Netops Performance manager

The device is active in the portal with components/interface in maintenance. In the Data Aggregator the device and all components were in maintenance.

Environment

Release : 21.2

Resolution

We set the lifecycle to retired for the device and let it sync to the Data Aggregator. then We set the lifecycle stat to active and it sync to the Data Aggregator. Life Cycle is now active for the device and all components on both the NetOps Portal and the Data Aggregator.