Unable to login to the CMP Portal
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Unable to login to the CMP Portal

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Article ID: 253219

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Updated On:

Products

CASB Security Advanced CASB Security Premium CASB Security Standard

Issue/Introduction

Customer was unable to login to the CMP Portal.

Cause

No Administrator(s) found in CMP

Resolution

In a case where there are no Administrators, a fulfillment case with the fulfillment team needs to be created. Support can assist with creating the case for the fulfillment team.

Additional Information

Support is unable to add Administrators on behalf of customers in CMP.