Receive Order fails with GIM69207S EDC8127I Connection timed out

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

Doing an SMP/E Receive Order and it is failing with the below error:

 GIM69207S ** RECEIVE PROCESSING HAS FAILED BECAUSE THE CONNECTION WITH THE SERVER FAILED. java.net.ConnectException:

 EDC8127I Connection timed out. (Connection timed out)

 GIM20501I    RECEIVE PROCESSING IS COMPLETE. THE HIGHEST RETURN CODE WAS 12.

Environment

Release : 15.0

Cause

The EDC8127I Connection timed out error is caused a network issue. Sometimes it is due to firewall issues on the mainframe.

Resolution

There was change to the IP address used by Receive Order in March 2022, the IP addresses are now 141.202.0.16 and 141.202.253.110. 
Your firewall needs to be configured to allow these IP addresses.

Run the following job to determine if the download servers can be accessed:

//TSO       EXEC PGM=IKJEFT01,REGION=7M
//SYSPRINT DD   SYSOUT=*              
//SYSTSPRT DD SYSOUT=*                
//SYSTSIN  DD *                       
 ping eapi.broadcom.com  (count 5     
 tracerte  eapi.broadcom.com
 ping rdownloads.broadcom.com (count 5  
 tracerte  rdownloads.broadcom.com       
//SYSIN DD DUMMY                                     

If an HTTP or SOCKS proxy server is required to access the internet then the <HTTPPROXY> section needs to be added to the CLIENT DD statement:

<CLIENT
  downloadmethod="https" 
  javahome="/usr/lpp/java/J8.0"
  classpath="/usr/lpp/smp/classes"
  javadebugoptions="-Dcom.ibm.smp.debug=severe -showversion"
  >

<HTTPPROXY host="local.httpproxy.com"
           user="userid" pw="password" port="8080"> 
</HTTPPROXY>

</CLIENT> 

 

Additional Information

See documentation section Define the CLIENT Input for RECEIVE ORDER