Clarity PPM - Disaster Recovery Test Steps Recommendations
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Article ID: 253152
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Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
We are planning to test our Disaster Recovery Plan and we want to know the recommended steps to activate the environment
Environment
Release : Any Supported Environments
Resolution
Disaster Recovery Test
Stop all services on source environment to simulate environment being down
Restore the most recent database backup as a new database schema
Restore the new Application environment as a new VM/server or deploy the Zipped Clarity directory to a new VM/server
Ensure the environmental variables are set correctly for JAVA_HOME/NIKU_HOME/PATH on the new server
Open the properties.xml:
Ensure the installDir, java home and home (for Tomcat) is set to the right paths
Check the hostnames / IPs to ensure they are correct for entryUrl sslEntryUrl schedulerUrl bindAddress
Ensure the database URL and connection details are updated
Make sure the ports used are open on this server and firewall is not blocking them
Save and add the services with commands service add app bg nsa beacon service deploy start all
Now access the Clarity application and CSA directly and ensure they work
Add the server to the LB instead of previous server, ensure you are able to access
If Jaspersoft is being used - run the commands to update with the correct database parameters: admin update jasperParameters admin jaspersoft syncPPMContext -userName superuser -password superuser