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Error 2: The system cannot find the file specified

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Article ID: 253136

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Updated On:

Products

CA Service Catalog

Issue/Introduction

Customer has a freshly cloned environment and is trying to start the Service Catalog service.

The following error is generated:

Environment

Release : 17.1

Cause

Drive mapping in VMWare was incorrect.

The mapped drive in the clone must be the exact same letter as in the original.

Example:

If Service Catalog is installed to Drive E in the original, then it must be Drive E in VMware configuration.

Resolution

Issue was resolved after customer corrected the mapped drive to match the drive from the original.

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