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UIM integration with ServiceNow(San Diego) and CASDM

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Article ID: 253124

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have already integrated UIM and CASDM using sdgtw 2.25 version and currently its working on Prod

We have already tested in UIM and ServiceNow using sdgtw 2.29T1 version and its working fine on UAT.

We are planning to do on PROD, Please confirm both the configuration remaining as is (There is no any changes in configuration).

Can we enable both the instance using sdgtw 2.29T1 probe?

 

Environment

Release : 20.3

Resolution

Engineering has confirmed that as the product works now,  the same message will not go to both CASDM and SNOW. Please let me know if you have further questions.