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http 500 error when trying to open a session with NIM (CA Normalized Integration Management for Service Management)

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Article ID: 253107

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Updated On:

Products

Trusted Access Manager for Mainframe

Issue/Introduction

http 500 error, but at least the TLS handshake got completed apparently.

Thought when trying to open a session with NIM using https://aaw10.sysplex.prod.com.au:8888/ca-nim-sm/ui/configurations.jsp

receive the 500 error. Cannot find full TLS session from SMF 119 subtype 11 and 12 records after that.

Environment

Release : 1.1

Resolution

Issue was due to the TAMz STC Logonid including the character $ which in USS was seen as variable.

Had to put the user SSD$TAM into quotes in both the line corresponding to the keyring name (TAMENV and TAMJVM) and the WEBINF_PATH export in TAMENV.

Fixing only the kerying line was fixing the TLS issue but blocked with HTTP 500 error.