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Login Banner not working with macOS after installing Symantec Endpoint Encryption

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Article ID: 253076

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Updated On:

Products

PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK Desktop Email Encryption Drive Encryption Encryption Management Server Endpoint Encryption File Share Encryption Gateway Email Encryption

Issue/Introduction

Although this has been tested to work, in some cases there may be some issues with macOS policy banners after installing Symantec Endpoint Encryption.

When properly applied, you can add any login banner and display a custom window such as the following:

The above is a sample, and simply taking a screen capture of the doc, pasted it in the rtf document.   Once deployed, the user needs to click "Accept" to be able to login to the system.

Resolution

The macOS documentation should work generally as tested, but if there are some issues getting this to work, the following command may also help to get this working:

 

defaults write /Library/Preferences/com.apple.loginwindow.plist SHOWFULLNAME -int 1

 

The above command should turn on the list name.  To turn this off again, run the following:

defaults write /Library/Preferences/com.apple.loginwindow SHOWFULLNAME 0

 

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