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Why does Spectrum still show alarms when a device is in Maintenance Mode?

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Article ID: 253068

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Updated On:

Products

DX NetOps CA Spectrum

Issue/Introduction

A device has been placed into Maintenance mode and is Brown however the alarm view still shows alarms.

Environment

Release : 21.2

Cause

When a device is put into maintenance mode, any existing alarms are set to be secondary.  

Resolution

Alarms that are on a device when it is put into maintenance mode are marked as secondary. By default, Spectrum shows all alarms.  To remove the Secondary alarms from the alarm view the Alarm Filter needs to be changed to "Show Only Primary Alarms".

 

 

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