Resetting the service account passwords and the impact on Securlet functionalities

Products

• CASB Securlet SAAS
• CASB Security Advanced
• CASB Security Premium
• CASB Security Standard
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Customer would like to reset the password of the service account used to activate Securlet and wondering if there is an impact on Securlet functionalities in general.

Environment

Securlet is already activated 

Resolution

Securlet uses a token generated during the activation process, thus, resetting the password of the service account which is used to enable Securlet does not impact the functionality of Securlet. Changing the PW will not require reactivation of the Securlet.

The main requirement is for the token to stay active, renewable, and it keeps all the inherited permissions granted during the activation.