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Unable to launch Spectrum OneClick WebApp after installing 21.2.12

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Article ID: 252927

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

I am receiving the following error when I attempt to launch the web console.

Environment

Release : 21.2.12

Component: OneClick WebApp

Cause

The user has both a keystorePass and a keyPass in the certificate that use different passwords.

Resolution

The $SPECROOT/webtomcat/webswing/webswing.config file needs to be modified as follows:

- Make a backup of the current $SPECROOT/webtomcat/webswing/webswing.config file

- Remove the following entry:

-Dtomcat.server.xml=${SPECROOT}/tomcat/conf/server.xml

- Add the following where <PASSWD> is the value of the keystorePass:

-Djavax.net.ssl.trustStore=${SPECROOT}/custom/keystore/cacerts -Djavax.net.ssl.trustStorePassword=<PASSWD>

- Restart webtomcat