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MIP Integration not working with DLP Email Prevent On-Premise

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Article ID: 252901

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Updated On:

Products

Data Loss Prevention Network Monitor and Prevent for Email and Web

Issue/Introduction

MIP protected file fails to decrypt and results in a missed detection. Error User does not have rights to consume the content may be reported in the mip debug logs.

Environment

Release : 15.8

Cause

User does not have rights to consume the content.

Resolution

Additional permissions and configuration may be required to resolve the error.

Review Enabling MIP on the Azure portal for detection servers regarding additional Content.SuperUser permissions. 

Additionally, review Authorizing Symantec Data Loss Prevention on the Microsoft Azure portal to configure UnifiedPolicy.Tenant.Read and UnifiedPolicy.User.Read permissions.

Additional Information

Authorizing Symantec Data Loss Prevention on the Microsoft Azure portal

Enabling MIP on the Azure portal for detection servers