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axagateway.uimQos queue is yellow and filling up disk space

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Article ID: 252875

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We received an alert for:

- low disk space on the primary hub and/or

- queue "axagateway.uimQos" or "axagateway.alarms" is XXX MB and/or

- the axagateway.uimQos or axagateway.alarms queues on the primary hub are yellow and not processing messages

 

Environment

Release : 20.4

Resolution

- deactivate oi_connector
- Go to the IM console > hub > configure > Status tab > right-click on each of these queues and select 'Empty'
- click the refresh button and verify that they empty out and show 0 queued
- activate oi_connector
- click the refresh button a couple of times in the hub GUI/Status tab and the queues should turn green when oi_connector starts up

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