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Alias Value Not Valid: Property type QREL Must be SREL Value

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Article ID: 252870

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

When trying to add ticket properties to be displayed in xFlow, we see the following errors:

properties_qrel.jpg 

 

Environment

Release : 17.3

Cause

As of October 2022 SREL values can not be displayed in xFlow.

Resolution

xFlow currently doesn't allow these data types to be added.

This will need to be proposed through the ideas portal:

https://community.broadcom.com/ideation/allideas