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Identity Portal Implementations tab does not show Form or additional request information for bulk

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Article ID: 252797

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Updated On:

Products

CA Identity Suite

Issue/Introduction

We are seeing when a bulk request is submitted either thru CSV or submitting forms for multiple users, the Implementation tab for Implementers is not showing the information about what was submitted. Please see attached screenshots for reference.

Request information only shows IdM Task Id.

Details about the configurations:

Object Feeder, Single user task and approval task are all in scope for approver

Please advise on additional configurations if any to be added.

Environment

Release : 14.4

Resolution

To retrieve, multi-valued attributes, we set the property type to Multi-text