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null landscape seen in OneClick Landscapes page

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Article ID: 252761

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Customer is seeing null landscape appear in the OneClick Landscapes page

Environment

Release : Any

Component: SpectroSERVER database

Cause

In this instance, the issue was with database corruption.

Resolution

Used the Modeling Gateway to rebuild the database:

- Ran a Modeling Gateway to export the database

- Reinitialized the database to the legacy.SSdb catalog only

- Ran a Modeling Gateway to import the exported database from the previous step