The SSL Integration between SOI and SDM is not working after SOI 4.2 CU4 upgrade. The Service Desk is running with version 17.3.
In the following screenshots the occurring error messages can be seen:
Error in log: unable to find valid certification path to requested target
The service desk is running.
Is this a known problem?
Release : SOI 4.2 CU4
Service Desk: 17.3
Earlier both keystore and truststore used to be the same. After fixing some security-related issues.
We are seeing some issues like the SSL integration issue as described in this case.
As part of the next (CU5) release, the engineering is working on separating the truststore and keystore which will further enhance the security.