Management Center error "License suspension by server avoidance in 7 days"
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Management Center error "License suspension by server avoidance in 7 days"

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Article ID: 252638

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Updated On:

Products

Management Center - VA

Issue/Introduction

"License suspension by server avoidance in 7 days"
I would like to monitor license warnings with the show licenses command, but is it possible to judge from the output result of the command?

Environment

Release : 3.3.2.1

Resolution

The show licenses command only displays the current status and can output "license expired" when it has expired.
Also, even if "License suspension by server avoidance" occurs, the license itself is not Expired, so even if you execute the show licenses command,
"License suspension by server avoidance" cannot be confirmed.

To check the license status, please check the "data-validity" section of the show subscriptions command.
Regarding "License suspension by server avoidance" caused by communication failure with the subscription.es.bluecoat.com, if there is a communication failure in the status part,
"connection error You can confirm.

localhost# show subscriptions
subscriptions
 application-protection
  license-type          Subscription
  licensed-until        2022-12-19
  subscription-validity Valid
  data-validity        Valid
  data-version          20220804
  last-download-info
   time   2022-10-18T03:31:37.715+0000
   url    https://subscription.es.bluecoat.com/application-protection/database
   status "connection error"  <------!!!

Additional Information

Sample Show license command output

【License expire】

localhost# show licenses
% failed
% ErrorCode : -14216
% ErrorMessage : license expired