Cloud console showing Invalid license for Cloud Workload Protection for Storage (CWPS) on AWS

Products

• Cloud Workload Protection for Storage

Issue/Introduction

The cloud console events page showed the the CWPS for AWS license as invalid.  However, when looking in the console at the Subscription and Usage page, the license end date still showed it had valid date.

Reviewing the AMI-license.slf license file on the PU located in /opt/Symantec/Licenses/ folder showed that the license file had and end date of <end_date>2022-10-15</end_date> which had past.

Resolution

The development team fixed an issue and published a new Cloud Workload Protection for Storage template 2.0.1.17 that can be downloaded to update the stack.

 

Follow the steps in the section "To Updrade the Stack" in the following link.

https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/cloud-workload-protection-for-storage/1-0/AWS_Storage_Configurations_3/updating-the-aws-stack-v125504989-d4995e58902.html