Export to pdf from Task Page Not Working

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE:

 

1. Create an users with below access rights.

API - Access

Project - Create

Project - Create and Create from Template

Project - Create from Template

Project - Task Management - All

Project - View Management - All

Project Management - Tiles Navigate

Project Management - Navigate

Views - Administer

2. Login as the user and click on any project and navigate to Tasks -> Actions -> Export to PDF.

Expected Results :- Export to PDF works and PDF is displayed

Actual Results :- Export to PDF keeps spinning and doesn't complete.

Environment

Release : 16.0.3

Cause

Caused by DE67148

Resolution

This issue has been fixed in Clarity 16.1.1.

Workaround:- Add the "Tasks - Navigate" right to the user.