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Export to pdf from Task Page Not Working

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Article ID: 252593

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE:
 
1. Create an users with below access rights.
API - Access
Project - Create
Project - Create and Create from Template
Project - Create from Template
Project - Task Management - All
Project - View Management - All
Project Management - Tiles Navigate
Project Management - Navigate
Views - Administer

2. Login as the user and click on any project and navigate to Tasks -> Actions -> Export to PDF.

Expected Results :- Export to PDF works and PDF is displayed
Actual Results :- Export to PDF keeps spinning and doesn't complete.

Environment

Release : 16.0.3

Cause

Caused by DE67148

Resolution

DE67148 is under engineering review.