EEM having a problem connecting to LDAP

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

EEM having a problem connecting to LDAP

ERROR 2022-09-22 01:00:15,168 [0x00000f74] [eiam.server.ldap.ldaputil] LdapUtil::newLdapConnection:4 params, bind failed bool set, [name: X, ldapurl: ldaps://X:636,ldaps://X:389]

 

Environment

Release : 4.2

Resolution

Problem was with the LDAP name change.

Had to correct LDAP hostname in the EEM AD section.