How does the Password History Count work in Clarity PPM?

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

How does the Password History Count work in Clarity PPM?

This document only applies to non Single Sign On environments

Resolution

As an Administrator you are able to reset user's password. The count figure, is the number of consecutive unique passwords allowed before a password can be reused when it is changed by the user.

The first time the password is set; it is set by the Administrator User [admin] to a value (such as lowercase letter 'c'). This does not 'count' in the history. The history starts increasing when the user changes the password for first time.

Example:

If count is set at 1

Password       User       Change 
  c             Admin      Allowed -- count is NOT incremented 
  d             User       Allowed -- count + 1 for letter 'd' 
  c             User       Allowed -- count + 1 for letter 'c' -- allowed as there is no
                                                                  history kept when the Admin
                                                                  1 st set the password 
  d             User       Not Allowed -- count + 1 for letter 'c' 
  c             User       Not Allowed -- count + 1 for letter 'd' 
  c             Admin      Allowed -- count is NOT incremented 
  d             Admin      Allowed -- count is NOT incremented