OI connector not starting

Products

• DX OI SaaS

Issue/Introduction

Seeing today that there are no metrics being published into DXops SaaS via the OI connector.

 

Environment

Release : SAAS

Resolution

Restarting OI Connector solved the issue

Log analysis

The OI Connector log is showing OI Connector Websocket is having multiple premature closes. The error message is common across products 

You would get this if Load Balancer IP address change and the like. Were there environmental issues?

 

[WARN ] [reactor-http-epoll-2] ReactiveApiProviderBuilder - Test backend availability: attempt #6 (6 in a row), last failure={io.netty.handler.codec.http.websocketx.WebSocketClientHandshakeException: Connection prematurely closed BEFORE opening handshake is complete.}
[WARN ] [reactor-http-epoll-3] HttpClientConnect - [id:b1f0c0e5-1, L:/HostName:Port ! R:HostName:Port] The connection observed an error
io.netty.handler.codec.http.websocketx.WebSocketClientHandshakeException: Connection prematurely closed BEFORE opening handshake is complete.
 at reactor.netty.http.client.WebsocketClientOperations.onInboundClose(WebsocketClientOperations.java:179) [reactor-netty-http-1.0.7.jar:1.0.7]
 at reactor.netty.channel.ChannelOperationsHandler.channelInactive(ChannelOperationsHandler.java:74) [reactor-netty-core-1.0.7.jar:1.0.7]