Policy Manager Fails with Pop up in Audit Console

Products

• CA API Gateway

Issue/Introduction

When trying to view a lot of audit events. Policy Manager gives a error and requires closing. This is most easily seen when you have a lot of events and you scroll down really fast. Especially using the "PgDn" key. 

Environment

Release : 10.1

Resolution

Every Audit Touched (each record hit by the page down) activates / requires a query. In some situations (like this an off box MS Sql Server) if there are not appropriate resources/speed from the database back-end. This will cause a JDBC Exception within audit-lookup and this will cause a policy manager fault. This was nor reproducible on a local mysqldb (internal audit sink). So ensure the Database backend (Hosting) has the appropriate resources and is location ally close for speedy queries.