Policy Manager Fails with Pop up in Audit Console
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Policy Manager Fails with Pop up in Audit Console


Article ID: 252262


Updated On:


CA API Gateway


When trying to view a lot of audit events. Policy Manager gives a error and requires closing. This is most easily seen when you have a lot of events and you scroll down really fast. Especially using the "PgDn" key. 


Release : 10.1


Every Audit Touched (each record hit by the page down) activates / requires a query. In some situations (like this an off box MS Sql Server) if there are not appropriate resources/speed from the database back-end. This will cause a JDBC Exception within audit-lookup and this will cause a policy manager fault. This was nor reproducible on a local mysqldb (internal audit sink). So ensure the Database backend (Hosting) has the appropriate resources and is location ally close for speedy queries.