User unable to resubmit jobs in CAWA
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User unable to resubmit jobs in CAWA

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Article ID: 252260

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Updated On:

Products

CA Workload Automation DE

Issue/Introduction

While attempting to Resubmit a job, in an application generation, a user is getting: "User <UserName> is not authorized to use the agent <AgentName>."

 

Environment

Release : 12.3

Cause

The Agent.* Deny permission can cause the error: "User <UserName> is not authorized to use the agent <AgentName>."

Resolution

Must reconfigure permissions to allow the user/group access to jobs on all agents using:

  • Agent.*

Or, reconfigure permissions to allow the user/group access to run jobs on specify agents using:

  • Agent.<AgentName>

 

The "AGENT" permission (and others) are documented here: Permissions