Robots are generating 'Specified IP is not recognized as a local ip.." alarm

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We have some have some robots that are generating  'Specified IP is not recognized as a local ip.." alarms on robot restarts.

Alarm example:
Specified IP (##.##.##.##) is not recognized as a local ip. No IP change, using ##.###.###.###

Environment

Release : 20.3, 20.4

Cause

Incorrect IP configured on the robot

Resolution

1. Open the Controller probe configuration on the suspect robot
2. Select Setup, Click on IP tab and changed 'Robot IP-Address' to 'Automatically detected' or enter correct IP in the 'Set specific addresses(es)' field.
3. Save the change and validate that alarm is not generated.

Note: Existing alarm need to be manually acknowledged.