Proxy restarts in Microsoft Azure

Products

• ProxySG Software - SGOS
• SG-VA
• SGVA

Issue/Introduction

ProxySG instance running in Microsoft Azure is having unexpected restarts with similar mini-context output to:

Minicontext produced on: 2022-08-02 15:58:48+00:00UTC
Minicontext version: 1.5
ProxySG Appliance: Version 6.7.5.18.274869
offset_fix_present: '1'
Architecture: x86_64
Kernel: Multiprocessor
System image flags: Internal, Optimized, Non-GDB, 64-bit

Hardware exception code: 0x3 (Breakpoint_Trap)
Software exception code: 0x0
Page fault linear address: 0x0
Process group: "PG_UNKNOWN"
Process: "Storage Statistics" in "scsi.exe" at .text+0x10adc9
/sg_6_7_5_rel.274869/bin/x86_64/sgos_native/release/gcc_v4.8.2/storage/scsi.exe
Disk_interface::Device_request(unsigned int, unsigned long, unsigned long, Storage::Byte_device::Scatter_gather_list*) at /var/lib/jenkins/workspace/SGOS_sg_6_7_5_rel/scorpius/sg_6_7_5_rel/src/core/storage/devices/scsi/disk_interface.cpp:589

Environment

Virtual ProxySG on SGOS 6.7 instance running in Microsoft Azure.

Cause

SGOS 6.7 and earlier is not supported in Microsoft Azure.

Resolution

Upgrade to SGOS 7.3 and later. Earlier versions of SGOS is not supported in Microsoft Azure.