How to reset the Jaspersoft "Superuser Password"

Products

• Clarity PPM On Premise

Issue/Introduction

We are experiencing the problem with superuser in Jaspersoft Server: Error while authenticating the User – "superuser” OR you forgot the superuser password or it got corrupt and now you can't log into the server. 

 

Environment

Release : 16.0.3

Resolution

Please click on the below link from Jaspersoft Community regarding "Resetting superuser password"

https://community.jaspersoft.com/wiki/resetting-superuser-password