Unable to remove Resource Manager via XOG

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

It is not possible to remove a Resource Manager from a Resource via XOG.

Steps to Reproduce:

1. XOG out a Resource that has a Resource Manager using rsm_resources_read.xml template.
2. From the XOG output, modify the current value of managerUserName="xxx" to managerUserName="" (same occurs when deleting the attribute from the output).
3. Use the new XOG output to XOG in the resource back to Clarity.

Expected Results: Resource Manager is now null (blank).

Actual Results: Resource Manager still has the previous value.

Environment

Release : 16.0.3

Cause

DE67040

Resolution

Engineering has reviewed this issue and this will not be fixed for now. The fix can be prioritized by bringing this to Product Management for a future Clarity version.

Workaround:

Use the REST API instead:

PATCH - <server>/ppm/rest/v1/resources/<resourceId>

Body (JSON):

{
    "manager": null
}

Additional Information

Questions or suggestions regarding the future Clarity roadmap? Product Management Office Hours details