Endpoint Protection and Endpoint Security Mac Agent Processes and Services
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Endpoint Protection and Endpoint Security Mac Agent Processes and Services

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Article ID: 251953

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Updated On:

Products

Endpoint Protection Endpoint Security

Issue/Introduction

This article includes a list of services, processes and folders used by the Symantec Endpoint Protection (SEP) and Symantec Endpoint Security (SES) agent.

Resolution

Below is a list of services and processes used by the Mac agent.  Further down in the Additional Information table is a list of recommended processes and folders to be allowed by additional 3rd party security software that may also be installed on the device.

Services

This table contains services used by the Mac agent.

Service Name

Service Type

Executable

Version

Description

com.broadcom.mes.systemextension

System Extension

com.broadcom.mes.systemextension

 

Provides malware and threat protection for Symantec Endpoint Protection

com.broadcom.mes.systemextension2

System Extension

com.broadcom.mes.systemextension2

RU6 and higher

Provides VPN services

Symantec

Launch Agent

Symantec

RU5 and lower

Symantec Endpoint Protection Agent

Symantec Endpoint Protection

Application

Symantec Endpoint Protection

RU5 and lower

Symantec Endpoint Protection application

Symantec Endpoint Protection

Launch Agent

Symantec Endpoint Protection

RU6 and higher

Symantec Endpoint Protection application

Symantec for Mac

Context Menu Service

Symantec for Mac

 

Symantec Endpoint Protection right click context menu scan service

com.symantec.SymLUHelper

Launch Daemon

com.symantec.SymLUHelper

 

Symantec Endpoint Protection Live Update Helper tool

LUTool

Launch Daemon

LUTool

 

Utilities tool for Symantec Endpoint Protection Live Update

com.symantec.UninstallerToolHelper

Launch Daemon

com.symantec.UninstallerToolHelper

 

Symantec Endpoint Protection Uninstallation Helper Tool

SymSharedSettingsd

Launch Daemon

SymSharedSettingsd

 

Symantec Endpoint Protection Settings service

SymDaemon

Launch Daemon

SymDaemon

 

Symantec Endpoint Protection backend daemon service

symquald

Launch Daemon

symquald

 

Symantec Endpoint Protection Crash Report Daemon service

SymSepLps

Launch Daemon

SymSepLps

 

Symantec Endpoint Protection WSS Traffic Redirection service

 

Processes

This table contains processes used by the Mac agent.

Executable

Description

com.broadcom.mes.systemextension

Provides malware and threat protection for Symantec Endpoint Protection

com.broadcom.mes.systemextension2

Provides VPN services

Symantec

Symantec Endpoint Protection Agent

Symantec Endpoint Protection

Symantec Endpoint Protection application

SyLinkDrop

Symantec Endpoint Protection SEPM enroll tool

Symantec for Mac

Symantec Endpoint Protection right click context menu scan service

symuninstallutility

Utilities tool for uninstallation

com.symantec.SymLUHelper

Symantec Endpoint Protection LiveUpdate Helper tool

LUTool

Utilities tool for Symantec Endpoint Protection Live Update

com.symantec.UninstallerToolHelper

Symantec Endpoint Protection Uninstallation Helper Tool

SymSharedSettingsd

Symantec Endpoint Protection Settings deamon service

SymDaemon

Symantec Endpoint Protection backend daemon service

symquald

Symantec Endpoint Protection Crash Report Daemon service

SymSepLps

Symantec Endpoint Protection WSS Traffic Redirection service

installdashboard

Utilities tool for Install/Uninstall Symantec Endpoint Protection

 

Additional Information

It is recommended to allow all of the processes and folders that are listed below:

Symantec Endpoint Protection Enoll tool Installation Location *

/Applications/Symantec Solutions/SyLinkDrop.app/

Symantec Endpoint Protection Application Installation Location *

/Applications/Symantec Endpoint Protection.app/

Symantec Endpoint Protection Data Folder Location *

/Application Support/Symantec

Symantec Endpoint Protection Context Menu service Installation Location *

/Library/Services/Symantec for Mac.service

Processes

com.broadcom.mes.systemextension

Com.broadcom.mes.systemextension2

Symantec

Symantec Endpoint Protection

SyLinkDrop

Symantec for Mac

symuninstallutility

com.symantec.SymLUHelper

LUTool

com.symantec.UninstallerToolHelper

SymSharedSettingsd

SymDaemon

symquald

SymSepLps

installdashboard

* Need to exclude all subfolders

 

Additional Information