Client Automation - Run CAM in debug mode

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

How do I run CAM in debug mode?

Environment

Client Automation - All Versions

Resolution

Set CAM Tracing

• Set the 'CA Message Queuing Service' (CAM) service to manual using the Service Configuration Panel or run ‘cam change disabled’
• Stop the CAM service using the command:
  camclose
• Delete the existing cam logs from "%cai_msq%\logs" folder
• Set the 'CA Message Queuing Service' back to automatic or using the command ‘cam change auto’
• Start the CAM service using the command:
  cam start
• Set tracing using the command:
  
  

camconfig trace=+all-timer

camconfig tr_log_files=32

camconfig tr_log_size=4096

 

Alternately, you can set configure the CAM tracing manually as below:

• Run "camsave persist" which creates the cam.cfg configuration file
  (cam.cfg is not present by default)
• Modify the file using notepad as follows:
  *CONFIG 
  trace=+all-timer 
  tr_log_files=32 
  tr_log_size=4096
• Save the file and recycle CAM by running "camclose"

Note: CAM is configured to auto-start and if the service is set to auto, it will automatically restart.

Additional Information

Reset CAM Tracing

To disable CAM tracing run the commands:

camconfig trace=none

camconfig tr_log_files=8

camconfig tr_log_size=1024

OR modify cam.cfg as below:

          *CONFIG 

trace=none
tr_log_files=8 
tr_log_size=1024