My Request module not fetching pending request status details
Article ID: 251936
Updated On:
Products
Issue/Introduction
My Request module not fetching pending request status details.
Log from Portal:
01:29:17,224 INFO [stdout] (threadPoolTaskExecutor-5) Address: http://TEST.corp.com:8080/iam/im/ws/test/portal/status
01:29:17,224 INFO [stdout] (threadPoolTaskExecutor-5) Http-Method: POST
01:29:17,224 INFO [stdout] (threadPoolTaskExecutor-5) Content-Type: application/json
01:29:17,224 INFO [stdout] (threadPoolTaskExecutor-5) Headers: {Content-Type=[application/json], Accept=[application/json], Configuration-Id=[myportal], imlanguage=[en], Authorization=[Basic <encrypted_string>]}
01:29:17,224 INFO [stdout] (threadPoolTaskExecutor-5) Payload: {"tasksIds":["4fe9c76c-XXXXXXXX-xxxxxxxx-d2f35c2","174af5fe-05c47b31-0900ae07-2095c69","d6245966-XXXXXXXX-xxxxxxxxx-8f4d63a","187cce08-XXXXXXXXX-xxxxxxxx-75119d9","7102c211-XXXXXXXX-xxxxxxxx-c8352e","9f0c87d6-xxxxxxxx-xxxxxxxxx-5e90ec","7219aace-xxxxxxxx-xxxxxxxx-b6448","d39b93de-xxxxxxx-xxxxxxxx-3e3e8d","135aa8a9-xxxxxxxx-xxxxxxxxx-3012f88","e343f21b-xxxxxxxx-xxxxxxxxx-b1cdb1","2c25ab0d-xxxxxxxxx-xxxxxxxx-b5bc7cb","5c0c03e6-xxxxxxxx-xxxxxxxx-ac68656"]}
01:29:17,224 INFO [stdout] (threadPoolTaskExecutor-5) --------------------------------------
01:29:19,857 INFO [stdout] (threadPoolTaskExecutor-5) [SIGMA APPENDER - FROM WEB] 2022-01-15 01:29:19,857 - INFO org.apache.cxf.interceptor.LoggingInInterceptor - Inbound Message
01:29:19,857 INFO [stdout] (threadPoolTaskExecutor-5) ----------------------------
01:29:19,857 INFO [stdout] (threadPoolTaskExecutor-5) ID: 80
01:29:19,858 INFO [stdout] (threadPoolTaskExecutor-5) Response-Code: 500
01:29:19,858 INFO [stdout] (threadPoolTaskExecutor-5) Encoding: UTF-8
01:29:19,858 INFO [stdout] (threadPoolTaskExecutor-5) Content-Type: text/html;charset=UTF-8
01:29:19,858 INFO [stdout] (threadPoolTaskExecutor-5) Headers: {connection=[keep-alive], Content-Length=[80], content-type=[text/html;charset=UTF-8], Date=[Sat, 15 Jan 2022 07:29:19 GMT], Set-Cookie=[JSESSIONID=yEbws-YCee0Y5hG8JYMM-HS0litXq9pEx9VtoIfs.test01; path=/iam/im]}
01:29:19,858 INFO [stdout] (threadPoolTaskExecutor-5) Payload: <html><head><title>Error</title></head><body>Internal Server Error</body></html>
01:29:19,858 INFO [stdout] (threadPoolTaskExecutor-5) --------------------------------------
01:29:19,859 ERROR [com.idmlogic.sigma.workers.statuses.TaskStatusFetcher] (threadPoolTaskExecutor-5) Can't update statuses, connector id : 477: ErrorCode: 200650, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.exceptions.BackendException: Calling webservice Get task statuses for tasks ["4fe9c76c-XXXXXXXX-xxxxxxxx-d2f35c2","174af5fe-05c47b31-0900ae07-2095c69","d6245966-XXXXXXXX-xxxxxxxxx-8f4d63a","187cce08-XXXXXXXXX-xxxxxxxx-75119d9","7102c211-XXXXXXXX-xxxxxxxx-c8352e","9f0c87d6-xxxxxxxx-xxxxxxxxx-5e90ec","7219aace-xxxxxxxx-xxxxxxxx-b6448","d39b93de-xxxxxxx-xxxxxxxx-3e3e8d","135aa8a9-xxxxxxxx-xxxxxxxxx-3012f88","e343f21b-xxxxxxxx-xxxxxxxxx-b1cdb1","2c25ab0d-xxxxxxxxx-xxxxxxxx-b5bc7cb","5c0c03e6-xxxxxxxx-xxxxxxxx-ac68656"] failed
BackendMessages:
Error: Message: <html><head><title>Error</title></head><body>Internal Server Error</body></html>
at com.idmlogic.sigma.connector.ca.rest.RestClient1268.isValid(RestClient1268.java:203) [sigma.connector.ca.im-0.0.2-SNAPSHOT.jar:]
at com.idmlogic.sigma.connector.ca.rest.RestClient1268.getTaskStatuses(RestClient1268.java:112) [sigma.connector.ca.im-0.0.2-SNAPSHOT.jar:]
at com.idmlogic.sigma.connector.ca.v2.connectors.CaimRequestTrackingConnector.getRequestStatuses(CaimRequestTrackingConnector.java:57) [sigma.connector.ca.imV2-0.0.2-SNAPSHOT.jar:]
Environment
Release : 14.3 CP3
Resolution
Resolved by fixes:
DE543630_IM.zip
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