Invalid device credentials when adding Proxy to Management Center

Products

• Management Center - VA
• Management Center

Issue/Introduction

Can't add Proxy SG to Management Center. 

Following error is observed

"Error - Invalid device credentials"

 

Environment

• Management Center 

Cause

• Invalid enable credentials for Proxy or authentication type
• Management Center IP address is not allowed on Console Access ACL on ProxySG

Resolution

• Verify that Management Center IP address is not blocked/ allowed on Console Access on ProxySG:
• Configuration->Authentication->Console->Console Access

 

Device was added successfully using the credential authentication type and verifying the passwords on Proxy:

• AUTHENTICATION TYPE: CREDENTIALS
• HOST: proxy ip
• PORT: 22
• Username: admin
• Password: <password to Proxy>
• Enabled: <password for enable mode in Proxy>

 

KB: https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/management-center/3-3/add_monitor_devices/add_device/Add-Device-Credential.html