Server missing after another server was added to DLP console

Products

• Data Loss Prevention Enterprise Suite
• Data Loss Prevention Enforce
• Data Loss Prevention

Issue/Introduction

After adding a new Detection server in the Enforce console, an existing Detection server disappeared

 

Cause

The configuration of the Detection server that disappeared was opened in the browser in a second tab while the new server was being added in the first tab. 

The existing Detection server did not disappear or was not removed, it was merely updated with the configuration from the first tab, the server had been renamed and the new server was not actually created. 

Resolution

When creating a new Detection server ensure that only one tab is opened in the enforce console when clicking on the Save button.